Frequently Asked Questions

AFTAB Tours & Travels is a travel company specializing in Umrah packages, Iraq Ziyarat tours, Iran tours, flight bookings, hotel reservations, visa assistance, and other travel-related services. Our goal is to provide a smooth, comfortable, and spiritually enriching travel experience for every traveler.

We focus on providing reliable service, quality accommodations, competitive pricing, and dedicated customer support. With years of experience in the travel industry, we understand the needs of pilgrims and travelers and work closely with trusted partners to ensure a hassle-free journey.

We offer Economy, Deluxe, and Luxury Umrah packages for individuals, families, and groups. Both Group Umrah and FIT (Free Independent Traveler) packages are available.

Yes. We can customize your package based on your travel dates, preferred hotels, duration of stay, airline preferences, and budget.

Some packages include flights, while others are offered on a land-arrangement basis. The details of what is included will always be clearly mentioned before booking confirmation.

We work with a range of hotels from budget to luxury categories. Hotel options depend on availability, package category, and travel dates.

Yes. Most packages include airport transfers and transportation between cities. Details will be mentioned in your itinerary.

Depending on the package, Iraq tours may include Baghdad, Najaf, Karbala, Kadhimain, and Samarra.

Our Iran packages may include Mashhad, Qom, Tehran, Shiraz, and Isfahan. Customized itineraries can also be arranged.

Yes. Guided tours may be available depending on the package and group arrangements.

You can contact us through our website, email, phone, or WhatsApp. Our team will guide you through the booking process and provide all necessary information.

Yes. A deposit is required to confirm and secure your booking.

No. All deposits paid towards booking confirmation are strictly non-refundable.

Yes. Payments can be accepted in both Indian Rupees (INR) and United States Dollars (USD), subject to the booking terms and payment arrangements.

We accept bank transfers, UPI payments, cash deposits, and other approved payment methods as advised by our accounts department.

Generally, travelers require a valid passport and other documents as requested by the relevant authorities. Requirements may vary and will be communicated at the time of booking.

Yes. We assist customers with visa processing and documentation requirements wherever applicable.

No. Visa approval is entirely at the discretion of the respective government authorities. While we assist with the application process, we cannot guarantee visa issuance.

Cancellation charges depend on the timing of cancellation and supplier policies. Deposits, visa fees, airline charges, and certain hotel charges may be non-refundable.

Date changes may be possible depending on airline rules, hotel availability, and supplier policies. Additional charges may apply.

Booking transfers may be possible in certain cases, subject to airline, visa, and supplier approval. Additional fees may apply.

Yes. Our team remains available to assist customers before departure, during travel, and after completion of their journey whenever required.

You should immediately inform our team. We will do our best to assist you and coordinate with the airline or service providers where possible.

Travel insurance may be included in selected packages or offered as an optional service. We strongly recommend travel insurance for all international travel.